Frequently Asked Questions
Everything you need to know about your Watercraft Superstore order.
How do I determine the correct size for my apparel?
We provide a detailed size chart on every product page. Since our high-performance gear is designed for activity, we recommend measuring your chest and waist for the most accurate fit.
What is your return policy for swimwear and life vests?
We accept returns within 30 days of delivery, provided the items are unworn, have original tags attached, and are in their original packaging for hygiene and safety reasons.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping at checkout if you need your gear before a weekend trip.
Are your UV-protection shirts machine washable?
Yes, our UPF 50+ apparel is machine washable. We recommend washing in cold water on a gentle cycle and air drying to preserve the integrity of the sun-protective fibers.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and Australia. International shipping times vary by location and typically range from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Afterpay.